To ensure you have read and understood the contents of this policy so that you may continue with placing your order on the online ordering system.
Corporate-wear is a visual expression of the level of service that we render to our clients.
It ensures that a consistent image is presented to our clients at all times. Corporate-wear creates a highly professional image. The ownership of this policy rests with Nedbank Retail: Nedbank Integrated Channels. This document is confidential and strictly for internal use and may not be distributed to outside parties.
The policy and dress code replace all previous policies in respect of corporate clothing offered to employees by Nedbank.
To outline the rights and obligations of both the bank and the employees regarding the Corporate-wear.
This policy is applicable to all employees who dress in the Corporate-wear.
It is compulsory for all frontline employees within Nedbank Client Network to dress in the Corporate-wear as it forms part of their Terms and Conditions of employment.
In terms of the policy, Nedbank will provide permanent employees with a personalised Corporate-wear package comprising of all the essential Corporate-wear apparel within a cycle as set by the bank.
Employees in support divisions or departments who have daily client contact, but are not part of the branch network, irrespective of the division, are also required to dress in the Corporate-wear. However, the decision will be subject to the approval of the respective divisional head and budget permitting. All costs, as defined in this document, will be for the division that pays the salary of that employee.
Employees who have received their Corporate-wear are required to dress in the Corporate-wear on all working days, including Saturdays and Sundays.
Employees who have not yet ordered/received their Corporatewear are to adhere to the bank’s black and white business dress policy or any subsequent policy and dress code as set by the bank.
Failure to adhere to the Corporate-wear policy will result in disciplinary action being taken against the employee. The bank requires that its corporate identity policy be followed strictly for the image of the bank to be protected. Employees are therefore seen as brand ambassadors and this means that they should always promote and protect the Nedbank brand.
All employees required to dress in the Corporate-wear will receive funding for the purchasing of any working basket of garments as suggested by Nedbank within a cycle as set by the bank. Basic Conditions of Employment Amendment Act No 20 of 2013 The above came into effect on 1 November 2014. Although the bank funded amount is tax exempt, the amount is to be reported to Payroll and is to be recorded on the affected employee’s payslip.Self-measuring kit
The following applies regarding the non-recovery of funded amount under certain conditions:
An employee being re-instated enjoys the same benefits as prior to termination.General conditions Provisions of policy
Errors can occur with the garments. It is vital that the error/defect be reported to eradicate the possibility of it happening again. The exchange of garments may only be permitted under certain circumstances. Size exchanges will only be permitted in circumstances where medical conditions prevail, and/or the exchange has been authorized by the Corporate-wear Manager.
Garments that have been abused/altered by the employee shall not be replaced. Any other garments intended to be exchanged should not have been worn and must be in the same condition as that in which it was received. Employees may not cancel orders directly with the Supplier. All cancellations must be referred to the Corporate-wear Manager.
In the event of garments having to be returned or exchanged, the following rules apply:
New garments received by the employee must be returned within 10 working days. Returns due to size variations will only be considered under exceptional circumstances
In the event of the defect or error do the following:
This policy statement is designed to supplement other policies of the Group and not to replace or preclude them.
The Nedbank Corporate-wear Policy must be read in conjunction with this policy.
Website Terms and Conditions of Use Relating to the https://www.fescorporatewear.co.za/
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the Nedbank Corporate Wear ("Provider") website located at the domain name the https://www.fescorporatewear.co.za/ ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
The Website https://www.fescorporatewear.co.za/ sells Nedbank Corporate Wear online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website, save and except for any loss, injury or damages caused negligence of the Service Provider.
The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. The Service Provider shall comply with the provisions of the Protection of Personal Information Act no.4, of 2013, as may be amended from time to time Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.
The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address. However, the Service Provider undertakes to take all reasonable steps and endeavours to guard against any security breaches that may as far as it relates to the posted online-store content under its custody and supervision.
Updating of these Terms and Conditions
PayU Payment Gateway All online credit card payments are processed by the PayU Internet Payment Gateway. Card Holders may go to www.PayU.co.za to view PayU security policy.
The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions. Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Nedbank Corporate Wear Team.
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates. Should there be material change these terms and conditions, in the interval between dates of order and final change of the terms and conditions ("effective date"), the updated changes shall only apply from effective date, and not retrospectively, save and except for where such changes are for the benefit of the Customer / User.
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs ("the Content"). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights ("the Owners"), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the 3 Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof. The Service Provider shall be liable for direct damages for negligence of the Service Provider, or that of the person whose acts or omissions are vicariously liable in law.
Casual surfing The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent 4 permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
The rollout of the interim range is now complete, therefore please be advised that no further orders can be placed.
The following applies to the interim range Returns and Exchanges:
Please contact the Corporate-wear team should you have any queries.
Take care and be safe
Nedbank Corporate-wear team